About Us

about us

NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region. With state of the art facilities based in South Africa and Dubai, nextcall offers high quality multilingual in and outbound call handling, telemarketing and total CRM solutions.
With a combination of high quality controls, knowledgeable agent teams, cutting edge technology, and unprecedented flexibility, Nextcall has a commitment to exceed client expectations on every project we undertake. Our approach is both consultative and collaborative and we are committed to growing your business through the provision of World Class Contact Centre Solutions.


With Nextcall, we will not be extension of your business but rather a part of it, we’re all about total brand integration. We believe there is so much more than picking up the phone, we know the importance of high quality interactions with your clientele and we are passionate about this.

Our staff are of the highest professional standard, they are well trained and experienced, and more importantly, we have specially selected them with the purpose to become your brand champions.