CALL HANDLING

CALL CENTRE SERVICES
Nextcall offers 24/7 multilingual in and outbound call handling services, which can be delivered in a dedicated or co sharing seat basis. We cater for all types and sizes of businesses, no business is too small or too large for us to handle.

CRM

CUSTOMER CONTACT MANAGEMENT
Need more than just call handling, sales or data capturing? Nextcall Total CRM offers business with a bespoke customer management solution. We understand every business is different Nextcall can customize a solution specific to your needs.

TELESALES

TELESALES & MARKETING
Our targeted and results-driven telemarketing campaign - incorporating telesales, market research, lead generation and database cleansing - is a swift and cost-effective outreach programme to get your business to key decision makers with one fundamental goal in mind - to drive up sales of your products and services.

SURVEYS

DATA CAPTURE & SURVEYS
If you are running a Data collection campaign we can help! We can react to high demands in volume and capture all the information you require from your target audience, promptly and efficiently using either our in-house state of the art CRM System or your own business system.

Welcome

to nextcall contact centre

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NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region. With state of the art facilities based in South Africa and Dubai, nextcall offers high quality multilingual in and outbound call handling, telemarketing and total CRM solutions.

With a combination of high quality controls, knowledgeable agent teams, cutting edge technology, and unprecedented flexibility, Nextcall has a commitment to exceed client expectations on every project we undertake. Our approach is both consultative and collaborative and we are committed to growing your business through the provision of World Class Contact Centre Solutions.

 

 

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